BLOG: Innovation Update – stories from the coal face

Date: Thursday, May 3, 2018 Date: Thursday, May 3, 2018 Time: 07:45 - 09:15 Location: Gusto, 16 Bothwell St, Glasgow G2 6NU

This is a past event

“An organisation lives or dies simply by how it deals with the process of innovation” – The words of top innovator Paul Fletcher head of Enabling Innovation.

Paul, making is fourth Comms Breakfast appearance at May’s event spoke about working from the ‘Bottom Up’ in business, effectively working at the coalface.

Paul talked about innovation not just being about technology, we also need to change our systems and processes to innovate.

We learned how many organizations have changed their way of thinking to help motivate staff, providing them with up to 15% free time to allow them to innovate. In some cases productivity has gone up and staff morale has improved. 3M are an example, they have allowed their staff time and space to create and innovate.

The more ideas a business can gather, the greater success rate it will experience when implementing them. Yes, there will always be some ideas that fail but this should be viewed as good learning time. “Do more experiments and fail more” says Paul. With regards experiments we were also asked the question “how do we connect with the future”? Answer – “The future can be discovered rather than assumed by doing experiments”, explained Paul.

It’s all very well asking staff to contribute their ideas however without the go-ahead from the boss it’s pointless. Sometimes the powers that be are risk averse, but explained Paul “we can manage risk within the context of innovation, thus reducing risk”. The biggest risk is not to innovate! Leadership has to change, leaders should lead by empowering others around them to innovate and succeed.

Paul then went on to cover co-creation. He suggested we should work and create with customers rather than show them what you have created. “If your customers have input they are more likely to say yes and buy”

Finally Paul rounded off with this thought:

“Disruption = Breakthrough…so be pro-active”

Next month we hear from Alison McRae, Senior Director at Glasgow Chamber of Commerce on The Circular Economy – Think differently and look at the $trillion opportunity

Don’t miss ‘Alison in Action’ Book now for 7th June