BLOG: Be a Communication Hero: Transform the way you understand yourself and other people

Date: Thursday, October 4, 2018 Date: Thursday, October 4, 2018 Time: 07:45 - 09:15 Location: Gusto, 16 Bothwell St, Glasgow G2 6NU

This is a past event

We are all involved in workplace communications but are we getting it right, for our best asset – our people? Companies readily invest in their external communications, but how well do they invest in their internal communications?

At the October Breakfast we welcomed back Liz Muir, Co-founder of Muir Slicer Limited who asked: “How do we improve internal communications, and what difference does it make anyway?”

 Liz set the scene regarding people in the workplace and produced several stats…a staggering 85% of people are unhappy and emotionally disconnected at work! In general some of the reasons for this are sector specific:

  • Large organisations have wage disparity between males and females
  • Charities have been seen to be unethical
  • Church groups found to be racist

All this leads to unhappiness in the workplace. These organisations and groups have taken steps to help change their behaviour and culture but their actions are reactive when really they should be pro-active explained Liz.

Change has to come from the top down rather than management assuming all is well internally, effectively ignoring their internal communications. Liz pointed out that it’s not easy to make changes and often these need to be cultural changes.

Unhappiness in the workplace is a serious issue and Liz gave us some simple tips on how to make staff and colleagues happier:

  • Praise success
  • Encourage one another
  • Provide tools and opportunities to challenge people

Liz has an established career in working with individuals and groups and is co-founder of Muir Slicer Ltd, specialists in people and organisational development using a variety of tools including DiSC, the leading personal assessment tool used by over 1million people every year to improve work productivity, teamwork, communication and now, to make conflict a productive exercise.

“It’s easy to get lost in work and focus on your own goals at the expense of communication with others around you” said Liz. She then went on to round up her presentation, talking about trusting one another and allowing one another to express opinions. This better teamwork approach will result in stronger relationships with colleagues, clients and customers.

BOOK Next Month, don’t miss our final breakfast of 2018 with award winning entrepreneur Andrew Duncan of SwarmOnLine talking

‘Productizing a service: Making a recurring revenue business model…a reality’

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